The only WordPress support system that puts AI in front of your help centre, signs your customers in with one click, knows exactly what they bought, and hands you everything else in a powerful inbox that replaces the SaaS helpdesk you are paying for right now.
Your site. Your database. Your AI key. Zero per-agent fees. Ever.
Watch it work: a question comes in, the AI takes it from there
Question 1 of 40 · Tap any question. Example conversations: the real answers come from your own articles, your sales records and your Mailer.
Watch it bring a real helpdesk across: tickets, replies and contacts, in one run.
🔥 Launch special: lock in $47 a year now, before it goes to $97 a year
Public per-agent pricing for Zendesk Suite; Freshdesk Pro runs $49 and Help Scout Plus $25 per agent per month, and Zendesk's top plan $115. AI usage is paid to Anthropic on your own key, and you set the monthly ceiling.
Right now, thousands of course creators, plugin developers, SaaS founders and digital product sellers pay a fortune for helpdesk software. $50 an agent. $79 an agent. Sometimes more.
And what does that buy? A generic inbox that doesn't know your customers. An AI chatbot, if you're lucky, that can't see your sales, your licences or your product list. A knowledge base that sits there like a forgotten FAQ while you answer the same question for the forty-seventh time this week.
And worst of all, your data lives on somebody else's server.
Your customer conversations. Your support history. Your private notes. All of it inside a platform you don't control, on terms you didn't write.
It doesn't have to be this way.
The moment they land, it knows:
That's AiX Support Desk. And it's not just another helpdesk plugin.
Somebody types what's wrong, in their own words. Before they're asked for an email address, the AI searches your whole help centre and replies on the same screen.
Two buttons appear under every answer. "That sorted it" ends the conversation. No ticket is ever created, you never see it, and the Dashboard counts it. "I still need help" takes them to the form with the question already typed and the AI's answer recorded.
They can keep asking follow-ups in the same conversation, and every message has a Talk to a person button. One press, and the whole conversation lands at the top of your inbox, flagged as asking for you, with their account attached. They're told on screen when to expect you, and they get a confirmation email with their reference, so there's always an email to reply to.
Sample conversation. The answer comes from your own articles, with its sources underneath.
Most helpdesks measure volume. AiX measures prevention: how many people asked for help, how many were sorted on the spot, and the share of questions that never reached your inbox.
You're not just faster. You're solving problems before they cost you time.
Example figures.
Existing customers can sign in before they ask. No password, no account to create. They type the email they bought with, a private link arrives, one click, and they're in.
Now the AI knows what they own, their licence keys, how many sites they have left, what renews next and every ticket they've opened, and it answers from that.
Every email carries a sign-in button. Branded with your logo and colour.
Put a sales chat on your sales pages and a helper inside your members area, on this site or any of your sites. You pick the pages, the look and the words. Nothing shows anywhere until you switch it on.
A simple question gets a straight answer in a sentence or two. "Which one should I get?" gets real specifics and up to three product cards that open your sales page. Prices are quoted exactly as your product list writes them, and it never links straight to a checkout.
Sample conversation. Products and prices come from your own product list.
Add as many sales chats as you need. Each one has its own pages, look, greeting, instructions and product list, so the chat on your second site talks about that site's products first and only mentions the rest when a visitor asks.
It can read the page the visitor is on, so "what's in this one?" is answered for that exact page.
Sample. Each chat has its own name, colour, greeting and gift.
Members get real help first. It knows what they bought, answers from your training and documents, and only suggests what they don't have yet when it genuinely fits.
Sample conversation, from your own lessons.
Most AI helpdesks throw one expensive model at everything. AiX runs on your own Claude key and picks the right model for each job automatically.
The fastest, cheapest model sorts every ticket. The primary model writes replies. The most capable one takes the hard tickets, automatically, whenever a ticket is urgent, angry, low-confidence, a bug, a refund, billing, or a long thread that has gone back and forth.
You can also press Draft With Hard Model on any ticket.
Then you set the confidence gate. Below your threshold, the ticket comes to you with a draft. Above it, the AI may act on its own, only where you've allowed it to.
Licence lookups from your recorded purchases, then the marketplace live, then your own licence servers. How-to, install and pre-sales from your articles. Spam closed quietly. It is told never to invent a key, and if nothing is found you get a private note instead of a reply.
Bugs, refunds, billing, feature requests: a draft from the whole thread, your matching articles and that customer's past tickets. Auto-send is off until you switch it on. Type an instruction like "offer the refund and apologise" and it writes that reply in your voice.
Six rounds in? One click gives you what they want, what has been tried and what is still open. You read three lines instead of twelve messages.
Set a ceiling. When it's reached, the AI pauses until next month. Tickets keep arriving and you still have a full helpdesk, the AI simply stops spending.
The Settings screen shows this month's spend against your cap, what a typical ticket costs you to sort and draft, a breakdown by job, and what 100 or 500 tickets a month would cost, all worked out from your own usage.
At your cap, the AI stops. Nothing else does.
Example figures. Yours come from your own tickets.
Most helpdesks make you paste articles one at a time into a clunky editor. AiX takes whatever you already have, and keeps it up to date.
Word, text, Markdown, HTML, CSV, JSON. Up to 20 MB each, as many at once as you like, and each type read properly.
Paste a URL. It's re-read every day, and the last good copy is kept if the page ever dies.
Got a doc open? Copy, paste, done.
Tick posts, pages or products. Read in and kept current as you edit. Password-protected pages are never read.
After every upload, it tells you what it understood. No guessing, no silent failures. Upload the same file name again and the old set is replaced, never duplicated.
It answers visitors on your help page, suggests articles while someone types a ticket, and grounds every AI reply. Every answer lists its sources as links.
Search still searches and articles still suggest. The AI only upgrades the answer. If your docs don't cover something, it says so and shows the closest articles.
Answers per visitor per hour, 10 by default, and per day site-wide, 300 by default. A capped visitor still gets the matching articles, just not the AI answer.
Built by someone who answers tickets every day. The Dashboard opens on one question: is anybody waiting for me?
Waiting for you, replies drafted, waiting on the customer, solved this week, typical first reply time and the share the AI answered. A 14-day chart, and a setup ring that links to whatever isn't done yet.
Typical first reply is the middle value of 30 days, not the average, so one ticket that sat over a holiday weekend doesn't make a fast desk look slow.
Example figures.
Purchases, licences, engagement, VIP flag, Mailer status, spend per system and the full ticket history. Search their earlier emails from inside the ticket, including ones that never became tickets. Tag them or take them off a list from right there.
What they've spent, only you see. Each sale counted once, because several systems record one purchase and adding them up is how a $97 customer looks like a $388 one.
Sample customer. Customers never see what they spent.
New, customer replied, waiting on the customer, solved, closed. Tickets are numbered like #1042, never reused. The inbox opens on today's work, and search always looks through the lot.
Bold, lists, links, headings and images from your media library. Files both ways: customers attach images, PDFs, text or a zip, and your replies carry files too.
"Sorted into Licence, confidence 0.92, frustrated." Saving keeps you on the same screen and filters. A closed ticket offers Reopen, not a second Close.
Each one editable, tied to a product, written by the AI from one sentence or improved with a note. The picker offers that product's replies first.
A contact form, a My Tickets page and a help centre, each created for you in one click during setup, styled by your own theme at its full width.
Connect your support mailbox and new mail becomes tickets. Replies thread onto the right ticket instead of duplicating it. The mailbox is opened read-only: nothing is marked read, moved or deleted. Gmail and Workspace are supported with the app-password steps spelled out.
OutOne-click settings for eight services and a Test button that reports exactly what the mail server said. Your logo and colour on every confirmation, reply, sign-in link and alert, from your support address and your name, never "noreply".
Most helpdesks know nothing until you look the customer up in five places. AiX knows the moment the ticket arrives. Eleven ResultsAiX plugins on the same site connect themselves, with no keys.
From the Mailer: the emails actually sent to that person and what happened to each, why mail may not be reaching them, every list with dates, their automations, tags and fields.
Every sale recorded as it happens, and a live lookup when a purchase isn't recorded yet. Sales already arriving through WP Conversion Tracker or Launch Manager are recognised, so you don't set up a feed twice.
Sell software? Point it at your licence server and it's queried on every "my key doesn't work" ticket, then replies only from what it found.
Any table on this site or an external MySQL. Map the email, product, amount, date and status columns, or press Let AI Map It: it reads the structure and two masked sample rows and proposes the mapping. Test With An Email runs the real lookup before you save. Read-only, always.
Then use Customer Lookup: type a real email and see exactly what the sidebar will show and what the AI will answer from. Diagnostics shows when each feed last delivered, and warns you when one goes quiet.
A Products screen with names, codes, one line on what each is, the price and the page. Products found in your own sales are offered as one-click suggestions, and you can paste your whole list in one go. Prices written the way you say them, "$47 one time", "in the bundle", so it never invents one. When somebody asks for exactly what another of your products does, the answer comes first and one short sentence with the link comes after. Never to someone who's stuck or upset, and never twice.
Freshdesk, Zendesk, Help Scout and LiveAgent directly, or a CSV from anything else. Watch a real one come across:
First response and resolution, in hours. An hourly check emails you on a breach, once per breach, so a weekend doesn't fill your inbox with the same warning.
Paste a webhook and get pinged the moment a ticket arrives at or above a mood you choose. Most people choose Angry.
Is it working (auto-resolve rate)? Where is the load (by product and category)? What is it costing (AI spend against your cap, clearly marked as an estimate)?
Who replies come from, your Claude key (skippable), what it found on your site, your three customer pages, and a test ticket that tells you on the spot whether your emails send.
For the admin screens, including WordPress Native and a developer dark, applied the moment you click. Your customer pages follow your own theme.
Guides covering every screen and setting, with search, a quick start and an FAQ, plus Diagnostics that re-creates any scheduled job that goes missing.
Most AI tools are reckless. They invent facts, make up licence keys, email people without asking and keep spending. This matters more than every feature on this page.
You're not buying a chatbot that makes things up. You're buying a support system that respects your customers, your data and your money.
Twenty of our favourites from well over 100 reviews, across the ResultsAiX range. Every one from a real customer.
Say $100 an hour. Say 20 tickets a week at 10 minutes each: reading, looking them up, finding the article, copying the key, writing the reply. That's 3.3 hours a week.
An illustration with round numbers, not a promise. How many tickets the AI settles depends on how much your docs cover, and the Dashboard shows you your real share.
Take the Support Desk on its own, or take it inside the bundle with every other ResultsAiX plugin.
Lock in $47 a year now, before it goes to $97. 3 sites. Any number of agents. Cancel any time.
$47 a year launch special. 3 sites. Secure checkout.
Then $197 a year, locked in for life. 25 plugins and the ResultsAiX Theme.
🔥 The bundle goes to $497 a year soon.
10 sites. The same Support Desk, on ten sites of your own or your clients'. Any number of agents on every one.
Get Agency →25 sites. For the desk on every site you build, run or look after. Any number of agents on every one.
Get Developer →Need more than 3 sites? Agency and Developer are this same page, with more sites on one licence. Cancel any time.
Install it, import your old helpdesk, point it at your docs and let it answer. If it isn't right for you, for any reason, one email gets your money back. No hoops.
Close this page. Keep paying per agent for a helpdesk that doesn't know your customers. Keep answering "where's my licence key?" for the ninety-first time, with no idea which ticket is the angry one until you open it.
Costs you thousands a year, every year.
Install it in ten minutes. Run the five-step wizard. Send yourself a test ticket and watch the AI answer it. Import your old helpdesk, connect your sales, set your confidence gate. Then watch your inbox get quieter while the Dashboard counts the tickets that never arrived.
$47 a year, while the launch special lasts. Your time back.
Launch special: $47 a year, then $97 · 3 sites · 30-day money-back guarantee
Only for the AI. Without one, AiX is still a full helpdesk: inbox, customer portal, knowledge base search, email and every integration. Keys are free to create at anthropic.com and you pay Anthropic only for what you use, under a monthly cap you set.
Yes. We moved our own support off Freshdesk onto it: 989 tickets and 2,996 contacts. Threads, email, a customer portal, knowledge base, files, saved replies, SLA targets, all here. If you need something that's missing, tell us.
Yes. Directly from Freshdesk, Zendesk, Help Scout and LiveAgent with replies, notes, dates and agents, and a CSV from anything else. Check your file before importing, run it again to top up, and take an import back out if you need to.
Yes. Pick the pages, then paste one line before the closing body tag on any site, or let ResultsAiX Pulse add it on every site that reports to it. Each site or brand can have a sales chat of its own, with its own products, look and free gift.
It answers only from what it finds in your knowledge base and records, and says so when your docs don't cover something. It's told never to invent licence keys, prices or refund amounts. Your confidence gate decides when it may act alone, and auto-send is off until you switch it on.
Cents per ticket. Sorting runs on the cheapest model, and the capable one only steps in when a ticket needs it. The Settings screen works out what a typical ticket costs you, projects 100 or 500 a month, and your monthly cap is a hard stop.
Point it at any table on your site or an external MySQL, map the columns (or let the AI map them), and test with a real email before saving. It only ever reads.
Three. Each site runs its own desk, and you can move a licence to another site whenever you like. Need it everywhere? The bundle covers every plugin, and Bundle 10X covers 10 to 500 sites.
Start one inside AiX: paste text, upload Word documents, point it at your blog, or upload one JSON file of your whole catalogue (there's a ready-made prompt to get ChatGPT to write it). Until then it's a full helpdesk and the AI simply drafts rather than answers.
No. No passwords anywhere. They type their email and get a one-click sign-in link that lasts about 30 days, and every reply email carries a sign-in button. Already signed in to your site? Their tickets are just there.
No. A five-step wizard sets it up and creates your three customer pages for you. The ResultsAiX plugins connect themselves.
Yes. $47 a year is the launch special. After launch it goes to $97 a year, so lock in $47 now.
Yes. You have 30 days. If it isn't right for you, one email gets your money back.
Buying software for something as important as your support desk isn't a small decision. You've probably been burned by tools that promised the world.
So here's the honest answer. I've been building and selling software for over fifteen years, and AiX Support Desk is what my own support runs on. Every feature on this page exists because I needed it, a customer asked for it, or answering tickets every day showed us a better way.
It isn't theoretical, and it isn't built by people who've never answered a ticket.
AiX Support Desk is a complete WordPress helpdesk with AI that answers customers before they open a ticket, one-click sign-in with zero passwords, eleven ResultsAiX plugins plus WarriorPlus, JVZoo and ClickBank connected, a full inbox with triage and AI drafts, a customer portal, a knowledge base, email in and out, and import from any helpdesk, on your own Claude key. $47 a year for 3 sites at the launch special, before it goes to $97. Or inside the bundle with 24 other plugins.
Launch special: $47 a year, then $97 · 3 sites · no per-agent fees · 30-day money-back guarantee
AiX Support Desk · launch special $97 $47 a year · 3 sites · AI that answers first