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ResultsAiX Pulse Documentation

26 guides covering everything from first setup to advanced configuration.

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πŸ’“ What ResultsAiX Pulse Is

Pulse shows everyone on every site you own on a live globe, tells you who they are to you, and lets you talk to them while they are still there.

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πŸš€ Quick Start: Watching Your Visitors in Five Minutes

The Dashboard has a Setup list that shows which of these are done and gives you the one click that finishes each of the others.

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πŸ“Š The Dashboard: Your Numbers, Any Date Range

The Dashboard is the home screen. One date range drives the whole page, so nothing on it can disagree with anything else.

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πŸ“ˆ Stats: The Full Report, with the Money and the People Behind It

The Stats tab is the report you would build in a big analytics tool, except it knows who your visitors are, what they bought and what your ads cost. Pick a date range (or two date…

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🌍 Live View: The Globe, the Map and Who Is Here Now

The Live View runs the real renderer in the real stylesheet, so what you see is exactly what a shortcode or your public page shows, plus the things only you may see.

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🧠 Who They Are: People, and Everything One Person Did

Pulse is part of the ResultsAiX family, and the family already knows your people. When a visitor is somebody in your Mailer list, a buyer in Commerce or Launch Manager, a member, …

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πŸ’° Sales and Leads on the Globe

Every sale recorded by a family plugin on this site bursts on the map where that buyer was last seen, and every new opt-in pulses as a lead. Nothing to set up: if the plugin is he…

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πŸ’¬ Visitor Chat: Talk to the People on Your Site

Your name, title, colour and the rest live under Chat Setup. The card at the top of that page has buttons to your Chat history, chat Reports, live chats and Moments.

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πŸ“œ Chat History: Every Chat, on Every Site, from Any Screen

πŸ’¬ Chats in the WordPress toolbar. At the top of every admin screen, on every site running Pulse, the black toolbar has a Chats menu with your unread count: Chat history, Live chat…

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βœ‰οΈ Email Capture: Every Chat Can Become a Subscriber

Under Visitor Chat, Ask for a name and email in the chat has three settings:

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✨ Your AI Assistant

Pulse uses your own key, so you pay the provider directly at their price and nothing is marked up. One key is enough.

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πŸ’΅ AI Usage and Cost: What the Assistant Spent

Every call the assistant makes is logged: which provider and model, what it was for, how long it took, roughly how many tokens, and an estimated cost. No prompts and no replies ar…

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✨ Moments: The Right Words to the Right Person

A Moment opens the chat by itself, with one line from you, for one kind of person on the pages you choose. They have their own ✨ Moments tab, and they run on their own switch: a M…

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🌐 More Than One Site: The Hub and Pairing Codes

Pick one site as your main site (Pulse calls it the hub): the one where you want to watch everything. Every other site sends its visitors to it.

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🏘️ Ten Sites, HTML, PHP and Protected Member Areas

The rule is simple: every domain gets its own row under Connections, Your Sites, and its own line of code. That is what gives each site its own name and colour on the globe, and i…

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🎫 With the ResultsAiX Support Desk

When the Support Desk is installed on the same site, the two join up by themselves. Nothing to configure, and the switches are under Connections.

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🧩 Shortcodes, the Block and the Sidebar Widget

Paste any of these into a page, a post, a sidebar text widget or a ResultsAiX Theme section. Everything a visitor sees is anonymous: counts, countries and dots, never a name.

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πŸ“Ί The Public Live Page

Give your globe an address of its own under Settings, Live Visitor Page. It is a full screen page with no theme around it, good for a second monitor, a launch day or a link in an …

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πŸ”’ Is This Safe? What the Code in Your Page Can and Cannot Do

The line of code you paste contains a public site ID. Anybody can read it in your page source, and that is by design: a visitor's browser has to send it, exactly like an analytics…

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πŸ›‘οΈ Privacy and Location

Using a cookie banner? Pulse sets one first-party identifier so a returning visitor is one person, not two.

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🎨 Appearance

Two separate things:

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πŸ”‘ Licence and Updates

- Pulse comes with the ResultsAiX Bundle, and your bundle key activates it. The key is on your purchase receipt and in your member area.

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πŸ’» For Developers

Actions

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πŸ”§ Troubleshooting

Start with Diagnostics: one screen that checks your system, the licence, the tracker, the location database, the live page, your connected sites, every family connection, the chat…

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πŸ“ž Get Help

Open a ticket at the support portal. Tell us what Diagnostics shows (a screenshot is perfect) and the answer usually comes back in one reply.

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❓ ResultsAiX Pulse: Frequently Asked Questions

Quick answers about the Support Desk, more than one site, your own visits and how to get Pulse.

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Ready to stop reading and start using?

Every plugin documented here works alongside the others, managed from one ResultsAiX Hub.