Access comes from Stripe, not from the browser:
A buyer is only marked paid when Stripe's webhook confirms the payment. That matters more than it sounds. If somebody closes the tab the second after paying, they still get their order, their receipt and their download. Nothing depends on them reaching your thank you page.
The receipt page:
Every buyer lands on a receipt page that belongs to this plugin, so nobody can be dropped on a broken address straight after paying. It carries the download link, and a Continue button into the next step of your funnel when you set one on the product.
Delivery:
- Digital products are delivered twice: on the receipt page and by email, because a closed tab must not cost somebody the file they just bought
- Download links are signed and time limited. They work for 30 days, and the real file address is never shown to the buyer
- Stripe sends the money receipt itself, so the email from here is only about delivery. Two receipts for one purchase looks like a double charge
- Physical orders appear with a Mark Fulfilled button. Pressing it emails the buyer to say the order is on its way
Orders and leads together:
Every order is listed on the Payments tab with the buyer, the product, the amount and the status. Where the buyer's email matches somebody on your Leads screen, the order says which lead it was, so you can see the whole journey from optin to sale in one place.
Refunds:
Refund in Stripe, exactly as you always would. The refund arrives here on its own and is written as its own row, shown in red, and taken off your net figure. You never record anything by hand, and a refund can never be counted twice.
Subscriptions:
- Renewals arrive automatically and appear as their own rows, so a year of payments reads as a year of payments
- Subscribers get a link to their own Stripe billing page to update a card, read invoices or cancel, which keeps it off your support desk
- A failed renewal shows as Card Failing. Stripe keeps retrying for days, and nothing is revoked on a single failed payment
What Started, Not Paid means:
That figure counts checkouts that were opened and never completed. A few is completely normal: that is people changing their minds at the card form. All of them, with none ever completing, means your webhook is not reaching your site. Check the endpoint address and the signing secret on the Payments tab.