❓ Frequently Asked Questions

Will WP Sync import my existing list?

No. A bridge relays contacts who appear in the source after the bridge starts watching. It is not a bulk importer, and existing contacts are not backfilled.

How many bridges can I build?

The plugin does not cap the number of bridges. In practice you are limited by your own hosting and by the rate limits of the apps you connect to.

Does WP Sync send emails to my contacts?

No. It hands the contact to the destination app you chose, and that app does all the sending.

Do my contacts pass through your servers?

No. Everything runs from WordPress on your own server, and your API keys and tokens stay in your own database.

Do I need the packs?

No. Core alone bridges the 38 built in autoresponder connections. The Pro Pack adds forms, webhooks, spreadsheets and webinars. The Connect Pack adds stores, carts, calendars, lead ads, courses, chat and help desks. Each is a separate purchase with its own key.

Can one bridge feed several apps?

Yes. Add as many destinations as you like, each with its own list, action, field mapping and optional delay.

Why can I not select an app as a source?

Either it is not connected yet, or it is a destination only connection. Check its card on the Connections tab.

What does a beta badge mean?

The connection is fully functional but may need small tweaks on unusual account setups. Stable connections are fully tested.

How fast is a sync?

Push sources deliver the moment the event happens. Polled sources are checked every five minutes by WordPress cron, and Run Sync Now polls on demand.

What happens when my license expires?

WP Sync re-checks the license daily, so access follows the state of your license on the server. Renew or contact support to restore it.

Can I move the plugin to a different site?

Yes. Deactivate the license in Settings first to free the seat, then activate on the new site.

Is the activity log private?

It stores the contact details that moved through your bridges, on your own site. Clearing it is permanent and cannot be undone.

Where do I get help?

Grab the report from the Diagnostics tab, then open a ticket with support. Your license keys, downloads and invoices are in your account portal.

Ready to stop reading and start using?

Every plugin documented here works alongside the others, managed from one ResultsAIx Hub.