How your surveys look:
Each survey carries its own accent color and card theme, light or dark, set on its builder screen. The accent drives the progress bar, the selected option, the buttons and the stars, so one hex code matches a survey to your brand. Set the defaults for new surveys under Appearance on the Settings tab.
Logo and public heading:
Under Look and popup mode on the builder, give a survey a public heading, which is what visitors see at the top of the card while the survey Title stays private to you, an optional intro line of a sentence or two under it (why you are asking, how long it takes), and a logo picked from the Media Library or pasted as a URL. They show centered above the first question everywhere the survey appears: shortcode, its own page, the popup, external embeds and the Preview.
How the dashboard looks:
Nine admin color schemes, the same set across every plugin in the family: WordPress Native, Clean White, Ivory Cream, Snow Light, Developer Dark, Midnight Blue, Ocean Blue, Sunset Warm and Rose Pink. Pick from the dropdown or click a swatch and it previews instantly, then save. If you use the ResultsAiX Hub, the default, Follow the ResultsAiX Hub, matches the scheme you chose there.
Notifications:
- Never: no emails. Check the Responses tab when it suits you.
- Only when they leave an email: you hear about the responses that came with a subscriber attached.
- Every response: an email per submission, ideal while testing or for a low volume, high value survey.
Each notification arrives as a clean, branded card: who answered, when and where they came from, then every answer laid out properly, with checkbox answers as chips, star ratings as stars and the recommend score colored as promoter, passive or detractor. Buttons take you to that response, to the survey summary and, when they are a subscriber, to the person in ResultsAiX Mailer. If they left an email, replying to the notification goes straight to them. Notifications go to your WordPress admin email unless you set a different address. If they never arrive, the cause is almost always your site outbound email rather than the plugin, and an SMTP plugin fixes it for every plugin at once.
What keeps junk out:
- A hidden honeypot field that humans never see and bots fill in.
- A minimum fill time: a submission arriving within three seconds of the survey loading is refused.
- No limit on real people: no cap on how many responses come in, or how many come from one address.
- Strict validation, so nothing arbitrary can be written into your database.
Submissions deliberately do not depend on a WordPress security token, because those expire behind full page caches and would silently break your survey on the pages that get the most traffic. Each survey is identified by its own long random key instead, backed by the protections above.
Privacy:
- Every answer, name and email lives in your own WordPress database. No third party survey service receives your audience answers.
- Alongside each response the plugin stores the referring page and the browser user agent string, which is what lets you tell where responses came from.
- When you click Read my results, only the survey title and goal, the aggregated results and a sample of the written answers go to your AI provider. Email addresses and names are not part of that payload.
- Because the data is yours, honouring a deletion request is just deleting that response.