- Multiple choice, pick one: the workhorse. Two to six short options. Taps advance the survey automatically, so these are the fastest questions to answer.
- Checkboxes, pick several: for select all that apply. Great for feature interest and content preferences. Each ticked option is counted separately in your charts.
- Star rating, 1 to 5: satisfaction in a single tap. Stars light up as the visitor hovers and picks. You get an average plus the full distribution.
- Score 0 to 10, NPS: the classic how likely are you to recommend us scale, with Not likely and Extremely likely labels on the ends.
- Yes / No: a clean binary, shown as two side by side buttons.
- Short answer: one line of free text. Names, single features, one word reasons.
- Long answer: a multi line box for the answers that actually explain things. Put these last and expect fewer of them; the ones you get are gold.
Let people write their own answer:
On a multiple choice or checkbox question, tick the Other write-in box on that question. The visitor gets an extra Other choice with a box beside it where they type their own answer, up to 200 characters. Choosing Other never moves the survey on by itself, so they have time to type. Typed answers are stored with the response, and in the Summary they appear as bars of their own after your listed options, most given first.
Structure the survey, then let text explain it:
Choice, rating, score and yes/no answers become countable charts. Written answers cannot be charted, but they are exactly what the AI analysis reads to tell you why the numbers look the way they do. A good survey has both.
How answers are validated:
Every answer is checked against the survey own question list when it is submitted. A choice that is not one of your options (unless the question has Other write-in switched on), a rating outside 1 to 5, or a score outside 0 to 10 is discarded rather than stored. Written answers are capped at 5,000 characters each.