PRO screens are missing:
PRO needs the core Results AI Search plugin active. Check Plugins and activate it, then reload.
The AI features do nothing:
Check that a key is saved in PRO Settings for the provider you selected. The AI Tools screen tells you plainly when no key is connected.
The Listings Writer stops or shows errors:
Free tiers apply rate limits. Wait a minute and click again, since everything already written is saved. If every item fails, your key is probably wrong or your provider account needs attention.
No answer box appears:
Check that the answer setting is on, that a key is connected, and that you are on the full search results page rather than the dropdown. Also remember an answer is only shown when your own content can actually answer the question.
An offer is not showing:
Check that it is switched on, has a headline, has a button link, that today is inside its date window if you set one, and that offers are enabled under Search Power. Only the first matching offer is shown.
Offer statistics look wrong:
Impressions count once per visitor per search, not per keystroke, so they are lower than you might expect. That is correct.
Lead capture form never appears:
It only appears when a search returns nothing at all. Try searching for deliberate nonsense to test it.
Leads are not reaching my autoresponder:
Test the webhook URL separately first. The plugin sends the lead without waiting for a reply, so a bad URL fails silently by design.
SKUs or custom fields are not searchable:
Rebuild the index from the Dashboard after switching those settings on.
PDF text is not found:
Only PDFs attached to a page are read, and scanned or image-only PDFs contain no extractable text.
The weekly digest never arrives:
Check the setting is on and the address is right, then check Insights PRO for the next send time. If your site gets very little traffic, WordPress scheduled jobs can run late because they depend on visits.