When something is not tracking, the 🩺 Diagnostics tab is where to start. It runs real checks against your live site rather than guessing, and each card is colour coded green, amber or red.
Database Tables:
The first card confirms the plugin's tables exist. If it reports them missing, which is rare and usually caused by a silent dbDelta failure on older MySQL, click 🔧 Force Re-install Tables Now to rebuild them in place. There is also a raw table dump so you can see exactly which tables the plugin found. The manual alternative is to deactivate and reactivate the plugin from the Plugins screen.
Plugin Compatibility:
This card scans for URL shortener plugins that fight WCT for root level slugs, including PrettyLinks, ThirstyAffiliates, YOURLS Link Creator, Link Whisper, Redirection and Simple 301 Redirects. When a conflict is found it explains the specific clash and offers a one click fix that sets the Slug Prefix without leaving the page. When everything is clear it turns green and says so. 🔍 URL Resolution Test: Type any slug and the tool reports who actually owns it on your site. The three outcomes are: WCT wins, so there is no conflict for that slug. The slug is unclaimed, so nothing on the site uses it. Or there is a conflict, meaning several systems claim it and you need a prefix. This is the fastest way to settle an argument about why one particular link will not redirect. ☁️ Cloudflare Diagnostic: This card detects whether your site sits behind Cloudflare and shows the fingerprint it found. It matters because Cloudflare's default rules can silently block WarriorPlus, JVZoo and Stripe notifications, Audience Vault tracker pings, and auto update downloads. The symptoms are missing sales, a half empty visitor database, and updates that never appear.
The Two Cloudflare Rules:
The card walks you through adding two rules. The first is a skip rule: set the action to Skip, tick every skip these checks box offered, and place the rule at position 1 so it runs first. The second sets the action to Bypass cache, which stops Cloudflare serving a cached response to a webhook. After deploying, go to Cloudflare, then Security, then Events, trigger a test sale, and confirm the request shows Action: skip rather than being blocked. ℹ️ Environment: The last card reports your permalink structure and other environment details. If links return 404, check here first, then go to WordPress Settings, then Permalinks, and click Save Changes to flush the rewrite rules. A permalink structure set to Plain will never work with tracked links.