📮 Connect Postmark

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Postmark has the best inbox placement of the providers here, and it charges accordingly. It earns that reputation by being strict: they check who you mail and how you got them, and they will suspend an account that mails a bought or long dormant list.

Step by step:

  1. Create an account at postmarkapp.com.
  2. Add your sending domain under Sender Signatures, then add the DKIM and Return-Path records it gives you to your DNS.
  3. Wait for the domain to verify.
  4. Create a Broadcast message stream. Postmark separates transactional email from bulk email on purpose, and a list belongs in the broadcast stream.
  5. Copy that stream's Server API Token.
  6. In ResultsAiX Mailer, open Delivery, then Sending, and add a connection.
  7. Choose Postmark, paste the token, and set From name and From email to an address on the verified domain.
  8. Save and send yourself a test.

Use the right stream:

If you paste a transactional stream's token and send a broadcast through it, Postmark will notice. Keep transactional email, such as receipts and password resets, in a transactional stream, and your list in the broadcast stream.

Meeting their standards:

  • Only mail people who asked for it, recently enough that they remember you.
  • Clean any list older than a few months with Verify Leads before its first send. Dead addresses bouncing in bulk is what triggers a review.
  • Keep complaints low. Make the unsubscribe link obvious, which the Mailer already does at the bottom of every email.

Common problems:

  • Account paused after the first send: the list was old or bought, and bounced heavily.
  • Mail refused: the From address is not a verified sender signature.
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